MEET YOUR AGENTS

Professional Achievements

I take great pride in my professional accomplishments. As a Gold Premier Agent with United Healthcare and a top-rated sales broker, I have consistently delivered exceptional service and achieved outstanding results. These achievements are a testament to my commitment to excellence and dedication to helping individuals make informed decisions regarding their Medicare coverage.

Unique Selling Point

What sets me apart is my consultative approach. I firmly believe in understanding the unique circumstances and preferences of each individual I work with. By putting their interests before mine, I ensure that I provide tailored solutions that truly meet their needs. My goal is to empower clients with knowledge and guidance, helping them make confident choices for their healthcare coverage.

Personal Values and Philosophy

My core values revolve around serving others and working towards the betterment of the Medicare population. I strongly believe that the right insurance plan should be evident to individuals, and I strive to provide clarity and support throughout the decision-making process. I am dedicated to making a positive impact and improving the lives of those I serve.

Contact Information

Should you have any questions, require assistance, or wish to discuss your Medicare insurance options, please don't hesitate to reach out. You can contact me at 352-552-5961, or rafael@balancedinsurance.group

Additional Information

Currently, I am actively working to build a better service for the Medicare population. I am constantly seeking new ways to enhance my knowledge, refine my skills, and stay up-to-date with the ever-changing insurance landscape. I am committed to providing exceptional service and ensuring that my clients receive the highest level of care and attention.

Rafael Caban

Welcome! I'm Rafael Caban, a dedicated Medicare insurance sales representative with over 20 years of experience. My mission is to provide personalized and comprehensive insurance solutions to the Medicare population.

Background and Expertise

With two decades in the industry, I have developed a deep understanding of Medicare insurance and the unique needs of seniors. Throughout my career, I have helped numerous individuals find the right coverage that suits their healthcare requirements and financial situation.

Interests and Hobbies

Beyond my professional pursuits, I have a passion for various interests and hobbies. When I'm not assisting clients, you can often find me playing the drums, studying the Bible with a Hebrew mindset, indulging in calligraphy and drawing, or exploring my creative side through baking.


Luz “Nelly” Caban

I'm Luz "Nelly" Caban, a dedicated Medicare Sales Representative with over 5 years of experience. My mission is to provide the Medicare population with exceptional service and help them find the right healthcare solutions. I specialize in Medicare Advantage, Medicare Supplements, and Medicare prescription drug plans.

Why Choose Me?

Integrity and motivation are the cornerstones of my approach. I believe in delivering honest and transparent guidance, ensuring that you receive the utmost care. I am committed to building genuine relationships and treating each person I assist as a valued member of my extended family. Your healthcare decisions matter, and I'm here to be your trusted advisor every step of the way.

My Commitment to You

When you choose my services, you'll receive personalized attention, comprehensive guidance, and unwavering support.

I want to ensure that you have a clear understanding of your Medicare options and feel confident in your choices. Together, we'll navigate the complexities of the healthcare system, empowering you to make informed decisions that meet your unique needs.

Experience and Dedication

Throughout my career, I've had the privilege of helping numerous individuals find the right Medicare plans that align with their needs and budgets. What sets me apart is my genuine passion for this work. I take great pride in making a positive impact on the lives of the people I serve. It's a responsibility I embrace wholeheartedly, and I'm here to serve as your reliable resource.

Get in Touch

If you're ready to experience unparalleled service, I invite you to reach out to me. Let's start a conversation about your Medicare needs, and together, we'll create a plan that suits you best. You can contact me at 973-699-8521 or via email at nelly@balancedinsurance.group—I'm here to help!